Coronavirus (COVID-19) safety and prevention measures

We want to reassure our customers that we have issued all our drivers and Guides with the World Health Organization’s (WHO) recommended guidelines for basic protective measures against the new coronavirus (COVID-19). Your health and safety, as well as that of our drivers and Guides, is our top priority.


Sanitization of vehicles

We sanitize our vehicles every day with ozone or ultraviolet technology that kills bacteria and viruses up to 99.8%.


Safety and prevention measures


  • Wash hands regularly.
  • Always have hand sanitizer available in the car, both for themselves and passengers.
  • Regularly wipe down surfaces with household cleaning sprays or wipes.
  • When and where possible, maintain social distancing.
  • Avoid touching eyes, nose and mouth.
  • Practice respiratory hygiene: cover your mouth and nose with your bent elbow or a tissue to cough and sneeze. Dispose of the used tissue immediately.

24 Hour cancellation policy

In the current climate, we recognize that plans can change unexpectedly and that flexibility, when travelling, is key. So, for further peace of mind and to keep you in the driver’s seat, we want to remind you that you can cancel your booking at zero cost, for a full refund, any time up to 24 hours before your scheduled transfer time. For more information on our cancellation policy, visit our terms and conditions page.


Updates and protective measures from the World Health Organization

World Health Organization updates and latest news
Basic protective measures